I had a home automation and TV system put into my home by Metronet. I’d known the owners, Jack & Gillian Schultz, for decades through the security industry. But when I became the customer, I was treated just like all their other customers. It was as if I was the most important person in the world!
We recently had some guests over to the house and they were impressed with the home automation system. They were local, and they were asking who did the installation. Of course, I told them of Metronet and one of the guests asked how the follow-through and service had been. As it turns out, the process took a little more handling in the beginning because of my inexperience with the product and I was grateful to the company. Soon after the technician called and told me of another element that could be implemented into the system without additional cost. Now that’s what I mean about service! Ron, Long Grove, IL. Audio and video, system integration controls.